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e2::services

e2 offers a suite of business-building services designed to optimize our clients' Web presence.

Web Solutions
Internet, intranet, and extranet development, including:
:: Comprehensive Web development, from strategy through execution
:: Creative and technical redesign of existing site or systems
:: Discovery and Planning for Web development projects
:: High-level project description authoring
:: Detailed project and/or technical specification authoring
:: "Spot" programming work
   
Usability Optimization Services (UOS)
 

Our UOS suite of services integrates human factors engineering, interface design, and technology to produce interfaces that are intuitive, efficient, and easy to use. UOS comprises running clients' systems, applications, or software through a systematic protocol that is guaranteed to improve usability.

The e2 UOS suite includes:
:: Usability assessments
:: Heuristics evaluations
:: Usability testing
:: Improvement recommendations
:: Authoring Improvement Specification Documents

Improvement Specification Documents (ISDs) detail the technical and functional requirements for system improvements. If clients choose, e2 can implement usability improvements by handing off ISDs to an e2 Web Solutions team for planning and execution.

e2's UOS suite is designed to produce systems that are characterized by:
:: Simple and natural dialogue
:: Speaking the user's language
:: Minimizing user memorization
:: Consistency
:: Feedback mechanisms
:: Clearly marked exits
:: Shortcuts/accelerators
:: Good error messages
:: Error prevention
:: Help and documentation
Content Management Services

e2 clients are finding that, more and more, fresh content drives new traffic and repeat visits to their Web sites. To that end, e2 creates and manages content for clients, and can design Content Management Systems that allow clients to publish content themselves.

Content Creation and Management

e2's content creation and management services extends clients' business and marketing strategies to the Web. Depending on the client's needs, e2 appoints a team made up of any combination of art directors, copywriters, Web designers, and technical developers that conceive, develop and update content on an ongoing basis.

Our highly efficient content management teams are highly regarded by clients — not just for the quality of their work, but also the speed at which they get the work done!

Contact us — we'll discuss what we can do for you, and will point you to one of our clients for a reference.

Content Management Systems

For clients who are willing and able to develop and publish content themselves, e2 builds customized Content Management Systems — reliable and affordable publishing mechanisms that keep content up to date.

Easy-to-use applications and tools can mirror clients' existing business processes, and security levels, approval processes, and publication schedules and alerts can be built right into the system for maximum efficiency.

And e2 doesn't just build these systems and install them. We help clients implement them by designing operational processes, drafting resource plans, and providing on-site training to those who will use it.

Privacy & Data Management Solutions

e2 provides comprehensive services that help clients develop systems and processes for managing data and ensuring the integrity and privacy of sensitive information. Services include:

:: Data management auditing
:: Designing and implementing data integration strategies
:: Performing data migration to new systems
:: Developing data collection and storage systems, including relational database management systems
:: Creating data handling policies, standards and procedures
:: Training client employees in data handling process execution
:: Authoring system and process specifications and requirements documentation
:: Designing transmittal processes that comply to inter-territorial regulations

Whether a client's data is gathered offline or online, e2 helps develop strategies and executional plans for protecting and maximizing this valuable asset.

Keep watching the e2 Web site for news about our proprietary DataMaxing™ services.

Relationship Management Solutions

e2's Relationship Management Solutions group brings the power of Web-based technology to the intelligent and efficient management of 1:1 relationships.

Whether our clients are building new relationships or managing existing ones, e2 helps design and build processes and systems that can facilitate relationships with customers, prospects, vendors, partners, internal employees, stakeholders — virtually any constituency imaginable.

Contact our Relationship Management Solutions group directly for more information or to talk about your needs.

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